Terms & Conditions

Welcome to AIDVAULT ("AIDVAULT", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, services, subscriptions, and related offerings. By using our website or purchasing our products, you agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By accessing, browsing, or using the AIDVAULT website, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of our website and services.

2. About AIDVAULT

AIDVAULT provides emergency preparedness and first-aid kits, accessories, monitoring services, refill reminder services, and related products intended to help individuals, families, travelers, workplaces, and organizations remain prepared for common emergencies.

3. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to purchase products through our website.

4. Product Information

We make reasonable efforts to ensure product descriptions, images, specifications, and pricing are accurate. However:

• Product packaging may vary.
• Product colors may appear differently depending on screen settings.
• Kit contents may occasionally change due to product availability or quality improvements.
• Product images are for illustrative purposes only.

5. Medical Disclaimer

AIDVAULT products are intended for emergency preparedness and basic first-aid purposes only. Our products, website content, guides, recommendations, and communications:

• Do not constitute medical advice.
• Do not replace professional medical consultation.
• Do not diagnose, treat, cure, or prevent any disease.

In case of a medical emergency, contact emergency services or seek immediate professional medical assistance.

6. Product Use

Users are responsible for proper storage of products, following instructions provided by manufacturers, regular inspection of kit contents, and safe use of all items contained within the kit. AIDVAULT shall not be liable for misuse, improper storage, negligence, or unauthorized modification of products.

7. Subscription Services

AIDVAULT may offer subscription-based services including kit monitoring, inventory tracking, refill reminders, scheduled replenishment, and membership benefits. Subscription features may vary depending on the selected plan.

8. Subscription Billing

By purchasing a subscription, you authorize recurring billing where applicable. Subscription fees will be charged according to the selected plan. Prices may be revised with prior notice. Customers may cancel future renewals according to the cancellation policy applicable to their subscription.

9. Orders

All orders are subject to product availability, payment verification, and order confirmation. We reserve the right to refuse or cancel orders, limit quantities purchased, and correct pricing errors. If an order is cancelled after payment, a refund will be processed according to our refund policy.

10. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices may change without prior notice. Applicable taxes, shipping fees, and charges will be displayed during checkout.

11. Shipping & Delivery

Delivery timelines are estimates only. AIDVAULT is not responsible for delays caused by courier partners, natural disasters, government restrictions, or events beyond our reasonable control. Risk of loss transfers to the customer upon delivery.

12. Returns & Refunds

Returns and refunds are governed by our Refund, Return & Cancellation Policy. Products may not be eligible for return if opened, used, damaged by the customer, or missing original packaging. Certain health and hygiene products may be non-returnable.

13. Intellectual Property

All content on the AIDVAULT website, including logo, brand name, product names, graphics, images, videos, website design, and text content are owned by or licensed to AIDVAULT and protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

14. User Conduct

Users agree not to use the website unlawfully, attempt unauthorized access, interfere with website operations, upload malicious software, or violate applicable laws or regulations.

15. Limitation of Liability

To the maximum extent permitted by law, AIDVAULT shall not be liable for indirect damages, consequential damages, loss of profits, business interruption, or personal injury resulting from misuse of products. Our total liability shall not exceed the amount paid by the customer for the relevant product or service.

16. Third-Party Links

The website may contain links to third-party websites. AIDVAULT does not control or endorse third-party content and is not responsible for their practices, policies, or services.

17. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of information as described in the Privacy Policy.

18. Force Majeure

AIDVAULT shall not be liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, pandemic events, government actions, strikes, transportation disruptions, or technical failures.

19. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the revised Terms.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

21. Contact Information

By using this website or purchasing from AIDVAULT, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.